Update downloadable resume and docx file on the portfolio website
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<div class="card">
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<div class="list-container">
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<div class="list-item">
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<div class="list-item-header">
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<h4>Coach</h4>
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<span class="date">Dec 2024 - Jun 2025</span>
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</div>
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<p class="subtitle-detail">Goeup Kendo Hall - Yangju, South Korea</p>
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<p class="desc">Leadership and instruction for students and adults. Built team communication, safety
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standards, and structured drill sessions.</p>
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</div>
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<div class="list-item">
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<div class="list-item-header">
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<h4>Academic Tutor</h4>
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<span class="date">Apr 2016 - Oct 2025</span>
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</div>
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<p class="subtitle-detail">Pacific Core Academy & Independent - Honolulu, HI</p>
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<p class="desc">Guided students through complex computer science and math concepts. Tracked learning
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sessions and compiled student growth profiles.</p>
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</div>
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<div class="list-item">
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<div class="list-item-header">
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<h4>Bilingual Customer Service Representative</h4>
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<div class="list-item">
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<div class="list-item-header">
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<h4>Coach</h4>
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<span class="date">Dec 2024 - Present</span>
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<h4>Bilingual 2-1-1 Specialist & Customer Service Representative</h4>
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<span class="date">Oct 2020 - Jan 2021</span>
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</div>
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<p class="subtitle-detail">Goeup Kendo Hall - Yangju, South Korea</p>
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<p class="desc">Leadership and instruction for students and adults. Built team communication, safety
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standards, and structured drill sessions.</p>
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</div>
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<div class="list-item">
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<div class="list-item-header">
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<h4>Academic Tutor</h4>
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<span class="date">Apr 2020 - Oct 2023</span>
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</div>
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<p class="subtitle-detail">Pacific Core Academy & Independent - Honolulu, HI</p>
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<p class="desc">Guided students through complex computer science and math concepts. Tracked learning
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sessions and compiled student growth profiles.</p>
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<p class="subtitle-detail">Aloha United Way 211 - Honolulu, HI</p>
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<ul class="bullets">
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<li>Delivered bilingual customer service support in English and Japanese for Hawaii's statewide 211 helpline, connecting callers with vital community health, housing, and social services.</li>
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<li>Triaged high-volume inbound calls, conducted intake assessments, and navigated resource databases to provide accurate, timely agency referrals.</li>
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<li>Maintained detailed call logs and client case data while strictly adhering to privacy and confidentiality standards.</li>
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</ul>
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</div>
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</div>
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<h2 class="section-title">Education</h2>
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<div class="card">
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<div class="list-item" style="border-bottom: none; padding-bottom: 0;">
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<h4 style="font-size: 0.95rem;">A.S. Computer Science</h4>
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<div class="list-item-header">
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<h4 style="font-size: 0.95rem;">A.S. Computer Science</h4>
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<span class="date" style="font-size: 0.8rem;">May 2023 - Aug 2025</span>
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</div>
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<p class="subtitle-detail">University of the People</p>
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<p class="desc" style="font-size: 0.8rem;">Pasadena, CA (Remote environment)</p>
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</div>
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