Update downloadable resume and docx file on the portfolio website

.gitignore

@@ -33,3 +33,4 @@ __pycache__/
 
 # === Other ===
 website/resume/
+Profile.pdf

website/index.html

@@ -164,6 +164,26 @@
           <div class="card">
             <div class="list-container">
 
+              <div class="list-item">
+                <div class="list-item-header">
+                  <h4>Coach</h4>
+                  <span class="date">Dec 2024 - Jun 2025</span>
+                </div>
+                <p class="subtitle-detail">Goeup Kendo Hall - Yangju, South Korea</p>
+                <p class="desc">Leadership and instruction for students and adults. Built team communication, safety
+                  standards, and structured drill sessions.</p>
+              </div>
+
+              <div class="list-item">
+                <div class="list-item-header">
+                  <h4>Academic Tutor</h4>
+                  <span class="date">Apr 2016 - Oct 2025</span>
+                </div>
+                <p class="subtitle-detail">Pacific Core Academy &amp; Independent - Honolulu, HI</p>
+                <p class="desc">Guided students through complex computer science and math concepts. Tracked learning
+                  sessions and compiled student growth profiles.</p>
+              </div>
+
               <div class="list-item">
                 <div class="list-item-header">
                   <h4>Bilingual Customer Service Representative</h4>
@@ -182,22 +202,15 @@
 
               <div class="list-item">
                 <div class="list-item-header">
-                  <h4>Coach</h4>
+                  <h4>Bilingual 2-1-1 Specialist &amp; Customer Service Representative</h4>
-                  <span class="date">Dec 2024 - Present</span>
+                  <span class="date">Oct 2020 - Jan 2021</span>
                 </div>
-                <p class="subtitle-detail">Goeup Kendo Hall - Yangju, South Korea</p>
+                <p class="subtitle-detail">Aloha United Way 211 - Honolulu, HI</p>
-                <p class="desc">Leadership and instruction for students and adults. Built team communication, safety
+                <ul class="bullets">
-                  standards, and structured drill sessions.</p>
+                  <li>Delivered bilingual customer service support in English and Japanese for Hawaii's statewide 211 helpline, connecting callers with vital community health, housing, and social services.</li>
-              </div>
+                  <li>Triaged high-volume inbound calls, conducted intake assessments, and navigated resource databases to provide accurate, timely agency referrals.</li>
-
+                  <li>Maintained detailed call logs and client case data while strictly adhering to privacy and confidentiality standards.</li>
-              <div class="list-item">
+                </ul>
-                <div class="list-item-header">
-                  <h4>Academic Tutor</h4>
-                  <span class="date">Apr 2020 - Oct 2023</span>
-                </div>
-                <p class="subtitle-detail">Pacific Core Academy &amp; Independent - Honolulu, HI</p>
-                <p class="desc">Guided students through complex computer science and math concepts. Tracked learning
-                  sessions and compiled student growth profiles.</p>
               </div>
 
             </div>
@@ -370,7 +383,10 @@
         <h2 class="section-title">Education</h2>
         <div class="card">
           <div class="list-item" style="border-bottom: none; padding-bottom: 0;">
-            <h4 style="font-size: 0.95rem;">A.S. Computer Science</h4>
+            <div class="list-item-header">
+              <h4 style="font-size: 0.95rem;">A.S. Computer Science</h4>
+              <span class="date" style="font-size: 0.8rem;">May 2023 - Aug 2025</span>
+            </div>
             <p class="subtitle-detail">University of the People</p>
             <p class="desc" style="font-size: 0.8rem;">Pasadena, CA (Remote environment)</p>
           </div>